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FREQUENTLY ASKED QUESTIONS

  • Start the Conversation

    Ideally we would hop on a phone or Zoom call (or emails work) to start the consultation process. At this time we can answer any additional questions you might have, discuss current lead times, etc. If you'd like to visit our shop in Cincinnati, meet the team who will craft your Adventure Van, and see any builds we have in progress, that's even better!

    What is the Price?

    Roughly $220k. Base Sprinter is around $90k and the buildout is between $75k and $150k

    In addition, Engine 13 offers a few select upgrades based on personal preference which include things like Starlink internet, front / rear winch, different suspension system, sound systems, upgraded materials, etc.

    Payment Process

    When you are ready to move forward, we require a $10,000 deposit to reserve the next available production slot. The remaining balance is split across four progress payments invoiced over the course of the build. This is detailed in a Sales Agreement you will review and sign before moving forward.

    Because each van is sourced or custom ordered by Engine13, the base vehicle is located soon after the reservation deposit is placed. Full payment for the base van will be due when production of the van is complete or the van is sourced from Mercedes, whichever is sooner.

    All payments must be made via wire transaction or ACH payment.

    zach@engine13.co

    LETS GO!

    Time for Adventure!

    email zach@engine13.co to get the process moving.

  • Everything - feel free to reach out and lets talk!

  • Most vans can be finished in six weeks. Customization can skew this a bit but we can deliver most vans in six weeks or so.

  • Not at all. We have clients all over the USA.

  • Yes - need to connect to figure it out!

  • Engine13 provides a 2-year warranty on our craftsmanship, and on the installation of all components. During the 2-year warranty period, we will help facilitate any warranty issues on third party products which are covered under separate OEM warranties.

    This is 100% coverage on parts and labor for 2 years. Additional warranty information will be covered in the Sales Agreement and final contract.

    The base Mercedes-Benz van retains the OEM warranty. Customer may have options to extend this warranty through the dealer.

NEED HELP WITH SOMETHING ELSE?

We try our very best to cover the questions most people have, but sometimes that’s not enough! Please email us at info@engine13.co with any additional questions that may require a specific or more detailed answer. We’re here for you.